Citizen Charter
Office of the Divisional Commissioner, Prayagraj
A Citizen’s Declaration is a written document that contains a systematic description of the organization’s commitment to its citizens in terms of standards of services, organizational information, choices and advice, non-discriminatory access to services, grievance redressal and protocols, etc.
Functions
Main works being done by the Commissioner’s Office include:
- The disposal/review of public grievances and monitoring of complains (online) routed through the office of the Hon’ble Chief Minister and the ones filed on Tehsil Diwas.
- Public hearing and solving their problems effectively.
- Disposal of applications seeking information under the Right to Information Act-2005within 30 days.
- Maintaining Law and Order in the Division. Redressal of Public Grievance Review System
- 100% compliance and disposal of the state government schemes in the monthly divisional meetings.
- Special attention on state dues/recovery and 100% recovery against the target.
- Ensuring timely maintenance of land records.
- Supervision of land revenue, settlement of revenue and collective supervision of criminal cases filed before subordinate offices.
- Conducting annual inspection of subordinate offices and providing guidance to them for better functioning
- To ensure the implementation of various new schemes launched by the government.
- Coordination and liaisoningof disaster management and relief activities.
- Training and motivation to the personnel working in Govt.
- Introduction of new technology and other innovations in the administration.
- Coordination and convergence in various government activities.
- Organizing periodic meetings and conferences for review and better implementation.
- Conducting court work relating to appellate and revisional jurisdiction.
- Dispatch of information related to Kovid-19 to the government.
Details of the departments to be dealt with by the Divisional Commissioner’s Office, Prayagraj
| S.No | Departments | Works |
|---|---|---|
| 1 | 1 | Settlement consolidation |
| 2 | 2 | Revenue suit |
| 3 | 3 | Collection |
| 4 | 4 | Rates and taxes |
| 5 | 5 | Stamp and registration |
| 6 | 6 | loans and pensions |
| 7 | 7 | Land Records (Lekhpal and Kanungo Establishment) |
| 8 | 8 | Land acquisition |
| 9 | 9 | Collectorate Establishment. |
| 10 | 9-Audit | Audit related work. |
| 11 | 9-Treasury | Treasury related work |
| 12 | 9-Building | Mandal/Collectorate/Tehsil Bhawan |
| 13 | 9-Library | Library related work |
| 14 | 9-Ta.Na.Ta | Tehsildar / NayabTehsildar |
| 15 | 10 | Waqf |
| 16 | 11 | State office |
| 17 | 12 | Mela |
| 18 | 12-A | GaonSabha (Village Meeting) |
| 19 | 13 | Disaster Management |
| 20 | 14 | Appointment (IAS/PCS) |
| 21 | 15 | General Administration |
| 22 | 16 | Confidential (Gopniya) |
| 23 | 17 | Health |
| 24 | 18 | Home (weapon) |
| 25 | 19 | Prison |
| 26 | 20 | Police |
| 27 | 21 | Urban Development(Local Bodies) |
| 28 | 22 | Finance |
| 29 | 23 | District Panchayat |
| 30 | 24 | Public Works Department |
| 31 | 25 | Election |
| 32 | 26 | Forest and Environment |
| 33 | 27 | Education(Basic/Secondary/Higher) |
| 34 | 28 | Housing and Urban Planning |
| 35 | 29 | Judicial |
| 36 | 30 | Industry |
| 37 | 31 | Petition |
| 38 | 32 | Scientific research |
| 39 | 33 | Development |
| 40 | 34 | Transport |
| 41 | 35 | Cooperative Department |
| 42 | 36 | Social Welfare |
| 43 | 37 | Labor |
| 44 | 38 | Agriculture |
| 45 | 39 | Animal Husbandry |
| 46 | 40 | Food and Civil Supplies |
| 47 | 41 | Relief and Rehabilitation |
| 48 | 42 | Excise |
| 49 | 43 | Information |
| 50 | 44 | Economics and Statistics |