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    Citizen Charter

    Office of the Divisional Commissioner, Prayagraj

    A Citizen’s Declaration is a written document that contains a systematic description of the organization’s commitment to its citizens in terms of standards of services, organizational information, choices and advice, non-discriminatory access to services, grievance redressal and protocols, etc.

    Functions

    Main works being done by the Commissioner’s Office include:

    • The disposal/review of public grievances and monitoring of complains (online) routed through the office of the Hon’ble Chief Minister and the ones filed on Tehsil Diwas.
    • Public hearing and solving their problems effectively.
    • Disposal of applications seeking information under the Right to Information Act-2005within 30 days.
    • Maintaining Law and Order in the Division. Redressal of Public Grievance Review System
    • 100% compliance and disposal of the state government schemes in the monthly divisional meetings.
    • Special attention on state dues/recovery and 100% recovery against the target.
    • Ensuring timely maintenance of land records.
    • Supervision of land revenue, settlement of revenue and collective supervision of criminal cases filed before subordinate offices.
    • Conducting annual inspection of subordinate offices and providing guidance to them for better functioning
    • To ensure the implementation of various new schemes launched by the government.
    • Coordination and liaisoningof disaster management and relief activities.
    • Training and motivation to the personnel working in Govt.
    • Introduction of new technology and other innovations in the administration.
    • Coordination and convergence in various government activities.
    • Organizing periodic meetings and conferences for review and better implementation.
    • Conducting court work relating to appellate and revisional jurisdiction.
    • Dispatch of information related to Kovid-19 to the government.

    Details of the departments to be dealt with by the Divisional Commissioner’s Office, Prayagraj

    S.No Departments Works
    1 1 Settlement consolidation
    2 2 Revenue suit
    3 3 Collection
    4 4 Rates and taxes
    5 5 Stamp and registration
    6 6 loans and pensions
    7 7 Land Records (Lekhpal and Kanungo Establishment)
    8 8 Land acquisition
    9 9 Collectorate Establishment.
    10 9-Audit Audit related work.
    11 9-Treasury Treasury related work
    12 9-Building Mandal/Collectorate/Tehsil Bhawan
    13 9-Library Library related work
    14 9-Ta.Na.Ta Tehsildar / NayabTehsildar
    15 10 Waqf
    16 11 State office
    17 12 Mela
    18 12-A GaonSabha (Village Meeting)
    19 13 Disaster Management
    20 14 Appointment (IAS/PCS)
    21 15 General Administration
    22 16 Confidential (Gopniya)
    23 17 Health
    24 18 Home (weapon)
    25 19 Prison
    26 20 Police
    27 21 Urban Development(Local Bodies)
    28 22 Finance
    29 23 District Panchayat
    30 24 Public Works Department
    31 25 Election
    32 26 Forest and Environment
    33 27 Education(Basic/Secondary/Higher)
    34 28 Housing and Urban Planning
    35 29 Judicial
    36 30 Industry
    37 31 Petition
    38 32 Scientific research
    39 33 Development
    40 34 Transport
    41 35 Cooperative Department
    42 36 Social Welfare
    43 37 Labor
    44 38 Agriculture
    45 39 Animal Husbandry
    46 40 Food and Civil Supplies
    47 41 Relief and Rehabilitation
    48 42 Excise
    49 43 Information
    50 44 Economics and Statistics